Shipping Policy

 

Last Updated: June 2026

Thank you for shopping with GlowHaus. We are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your door.

Order Processing

Most orders are processed within 1–3 business days after payment has been successfully verified. During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping

We proudly offer Free Standard Shipping on all orders.

Estimated delivery times:

• United States: 5–10 business days

• Canada: 5–10 business days

Delivery estimates may vary depending on your location, carrier operations, weather conditions, customs processing, or other unforeseen circumstances. While we always strive to deliver orders as quickly as possible, shipping times cannot be guaranteed.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Delays

Occasionally, shipping carriers may experience delays due to weather, holidays, customs inspections, or other events outside of our control. We appreciate your patience and understanding should these situations occur.

Address Accuracy

Please ensure your shipping information is accurate before completing your purchase. GlowHaus is unable to guarantee delivery for orders shipped to incorrectly entered addresses.

Lost, Damaged, or Missing Packages

If your order is delayed, arrives damaged, or appears to be lost during transit, please contact our support team as soon as possible. We will work with the shipping carrier to help investigate and resolve the issue as quickly as we can.

Questions?

If you have any questions regarding your order or shipping, we're always happy to help. Please contact our support team, and we'll be glad to assist you.